Today was a great day for us. We got our first package ever! We were pleasantly surprised but also a bit amazed because we have not talked with that many of the new company name.
The package contained the best-seller "Delivering Happines", written by Zappos founder Tony Hsieh. The nice Santa Claus, who knew exactly what we wanted, is our wonderful agency. The book deals with premier customer service - something we absolutely will offer you! :)